Terms & Conditions

Our Terms & Conditions

Data
We strongly recommend that you back up your data before proceeding with any repairs.
Whilst we take the upmost care, due to the nature of the business data can be lost or corrupted and we will not be held responsible.
If you do not have a backup of your data we can complete that job for you at your request.

Warranty
We offer a 3 month warranty on parts and labour.
If there is a problem with a repaired device within this timeframe we will not hesitate to rectify the problem within a reasonable timeframe for you.  We do however have the right to request your receipt for the repair.

If your device has been altered in any way after the repair, eg drops, cracks, liquid or any other damage your warranty will unfortunately be void.

Service
PLEASE NOTE:
If your device is still covered by a manufacturers warranty we strongly recommend that you have your repair completed by the manufacturer as opening the device will void any warranty.

Our timeframes are estimates only and we try to deliver within the quoted timeframe, however we will not be held responsible for any claim due to the job taking longer than initially expected.

If we identify a problem during repairs we will advise you and you can decide if you wish to proceed with additional repairs.

If you have an apple device that requires repairing please check Apples terms and conditions before you decide on the repair with us.
We cannot guarantee any repair to a device that has suffered liquid ingress.

Repaired Items
We will advise you by telephone or text that your item is ready.
If the item is not collected within 3 months (and you have not paid) from the date of the advice and you have not made another arrangement with us to collect, we have the right to either charge you storage costs or dispose of your device or sell to recoup our costs.

Insurance
In the event of fire, Burglary, Theft or any events that are beyond our control, we can not be held responsible for any loss or damage.
It is your responsibility to ensure that you have adequate insurance to cover your items whilst with us.